Dupa scandalul in care a fost implicat facebook acum ceva timp legat de cum administreaza continutul raportat, au decis sa angajeze si Romani.
Asa ca de vreti sa lucrati la facebook in Dublin, cititi mai jos si aplicati. CV trebuie sa fie in format PDF, iar daca nu-l aveti in acest format, deschideti in word si apoi export ca pdf.
Aplica aici
https://www.facebook.com/careers/jobs/a0I1H00000MoxlDUAR/
Asa ca de vreti sa lucrati la facebook in Dublin, cititi mai jos si aplicati. CV trebuie sa fie in format PDF, iar daca nu-l aveti in acest format, deschideti in word si apoi export ca pdf.
acebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Facebook is seeking a Specialist to join the Community Operations team. This position is full-time and is based out of our Dublin, Ireland office. The Community Operations team maintains people's safety by identifying and resolving abuse of our Terms of Use, building trust in the Facebook experience. The focus is on building people's engagement on Facebook by developing scaled solutions for their issues, analyzing how they interact with various features of Facebook and each other, and delivering qualitative and quantitative insights into usage behavior to the rest of the company. The successful candidate will work with the Romanian market team to review content reported for potential abuse, resolve user account issues, improve the overall support experience for that market, as well as solve thematic global issues. The person will be part of a data-driven analysis culture and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.
RESPONSIBILITIES
MINIMUM QUALIFICATIONS
Respond to inquiries from the community with high quality, speed, empathy and accuracy
Investigate and resolve issues that are reported on Facebook such as requests for account support and reports of potentially abusive content
Become and remain knowledgeable about Facebook products and Community Standards
Be aware of current events and typical user behavior in Romania
Gather region-specific insights through quantitative and qualitative analysis of users’ interactions with Facebook & Instagram support, and use it to develop ways to improve the support of our community of users in the region
Communicate region-specific insights to Product, Growth, and other partners within the company
Independently deliver solutions for key experience issues through effective problem solving and project management
Display a strong bias to demonstrate empathy for our community in supporting Community Operations’ mission to [HASHTAG]#ShipLove[/HASHTAG]
Bachelors degree and/or masters or equivalent experience (mathematics or scientific discipline is preferred)
2+ years of professional experience, preferably with a focus on analytical initiatives
Strategic thinker with strong analytical and creative problem-solving skills
Prior experience with tools such as Excel and SQL are a plus
Ability to work independently across competing priorities
Ability to thrive in a constantly changing Operations environment and collaborate effectively with a variety of individuals and internal organisations
Strong written and verbal communication skills in English
Fluency in written and conversational Romanian
Demonstrable ongoing connection with community in Romania and detailed knowledge of region’s culture and common practices
Aplica aici
https://www.facebook.com/careers/jobs/a0I1H00000MoxlDUAR/